Docsie

Docsie

Docsie is an AI documentation and training platform that turns videos, PDFs, SOPs, and workflow captures into structured docs your team can review, version, translate, approve, and publish. Upload a recording from Zoom, Teams, Loom, or a screen capture, and Docsie generates searchable documentation instead of leaving knowledge trapped in video format.

The platform covers knowledge bases, product docs, help centers, technical documentation, training materials, and AI chatbots. Teams can edit and version content in a workspace, publish to customer portals or internal wikis, and export DOCX or PDF when they only need files. A free tier includes a knowledge base on a custom domain with search, versioning, unlimited viewers, and 25,000 AI credits.

Paid plans add more team seats, monthly AI credits, and enterprise controls. Docsie is rated 4.8 on G2 and used by teams in over 100 countries.

Top Features:
  1. Convert training videos from Zoom, Teams, Loom, and screen recordings into structured documentation

  2. Free knowledge base with custom domain, search, versioning, and unlimited viewers included

  3. AI editor, templates, and collaboration workspace for editing and version control

  4. Publish to customer portals, internal wikis, or export DOCX and PDF files

  5. AI chatbot and writer tools that turn documentation into interactive answers

Pros:
  1. Free tier includes a full knowledge base on a custom domain with no credit card required.

  2. Converts video recordings from common tools like Zoom, Teams, and Loom into structured docs.

  3. One-time credit packs let teams run batch projects without a subscription.

Cons:
  1. Higher-volume video processing requires paid plans with substantial monthly AI credits.

  2. Premium caps team size at 15 members before upgrading to Organization or Enterprise.

  3. Pricing is credit-based, so costs depend on how much video and AI processing you use.

FAQs:

Is Docsie free to use?

Yes. Docsie includes a free knowledge base with a custom domain, search, versioning, unlimited viewers, and 25,000 AI credits. No credit card is required to start.

What content can Docsie convert into documentation?

Docsie converts training videos, PDFs, SOPs, workflow captures, and website content into structured documentation. It supports sources from Zoom, Microsoft Teams, Loom, and screen recordings.

What does the Premium plan include?

Premium costs $170 per month billed annually at $2,040 per year. It includes 300,000 AI credits per month, up to 15 team members, and one workspace.

Does Docsie offer enterprise features?

Yes. The Organization plan at $750 per month includes 2 million AI credits and enterprise-grade access control. Custom Enterprise contracts are available for procurement, compliance, and on-premise deployments.

Can I buy AI credits without a subscription?

Yes. Docsie sells one-time credit packs starting at $49 for 70,000 credits. Credits work for video processing, PDFs, websites, rewriting, and chat without requiring a monthly plan.

Category:

Pricing:

Freemium

Tags:

Documentation Management
Knowledge Base
Product Docs
Help Centers
User Manuals
Standard Operating Procedures
Chatbots
AI Knowledge Base
Video to Documentation

Tech used:

Cloudflare
Amazon CloudFront
Google Cloud
Google Analytics
Google Tag Manager
HubSpot
Google Fonts
Font Awesome
Ruby
Vimeo
Tailwind CSS

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