Levity

Levity

Levity automates logistics email work that still runs through Outlook and Gmail inboxes. Freight teams connect millions of messages, classify track-and-trace, booking, quoting, and customs threads, then deploy production workflows that draft replies, extract shipment data, and push updates into TMS tools like Cargowise, Turvo, SAP, and Zendesk.

Generic automation builders treat email like a trigger. Levity maps Analyze, Build, and Scale as one loop: analytics surfaces repetitive request patterns, a visual flow editor turns them into guarded AI actions, and quality control queues human corrections before automations spread. That structure matters when a misread POD attachment can delay billing on a $3 billion freight account.

Carriers such as Gebrüder Weiss report cutting manual email work in half while keeping operators in the loop. Levity targets enterprise logistics teams processing high inbox volume and sells through demos rather than self-serve checkout.

Top Features:
  1. Analyze dashboards classify track-and-trace, booking, quoting, and customs email volume

  2. Visual flow builder chains Gmail triggers to classifiers and custom AI actions

  3. Chat with your Data answers operational questions over inbox data in plain language

  4. Quality Control tickets capture exceptions with severity tags for continuous model fixes

  5. Integrations include Outlook, Gmail, Cargowise, SAP, Turvo, and Zendesk

  6. 100 million plus emails processed across live production automations

  7. ISO 27001 and SOC 2 Type II certifications with GDPR compliance

Pros:
  1. Purpose-built for logistics inboxes rather than generic task automation

  2. Analyze-to-Scale loop pairs analytics with governed production flows

  3. Enterprise security certifications plus WorkOS authentication

Cons:
  1. No public pricing; every deployment starts with a sales demo

  2. Focused on freight and logistics teams, not general office productivity

  3. Custom integrations rely on Levity engineering for complex TMS setups

FAQs:

What does Levity automate for logistics teams?

Levity automates email-driven workflows such as spot quoting, order entry, track and trace, document handling, arrival notices, and accounts receivable or payable follow-ups. The homepage lists those use cases for freight operators.

Which tools does Levity integrate with?

Levity connects to Gmail, Outlook, Cargowise, SAP, Zendesk, and custom TMS or pricing systems. Customer stories mention Turvo, Triumph, and Greenscreens integrations built by Levity engineers.

How does Levity keep humans in the loop?

Levity Scale adds Quality Control tickets where operators review misclassified emails, missing extractions, and automation exceptions. Humans can edit AI decisions directly where the work happens.

Is Levity secure for enterprise freight data?

Levity is ISO 27001 certified, SOC 2 Type II certified, and GDPR compliant. Email data is encrypted in transit and at rest, authentication runs through WorkOS, and reports live in the Trust Center.

How do you buy Levity?

Levity sells through scheduled demos rather than public self-serve pricing. The site routes prospects to levity.ai/en/demo and mentions proof-of-concept timelines in the enterprise FAQ.

What results have Levity customers reported?

Gebrüder Weiss cut manual email work in half while automating quoting, order entry, and billing follow-ups inside Outlook. Levity also cites 100 million plus emails processed across customer deployments.

Category:

Pricing:

Paid

Tags:

Logistics Automation
Email Workflows
Freight Operations
TMS Integration
Human-in-the-Loop
Supply Chain AI
Automation
Workflows

Tech used:

Next.js
Ant Design
Cloudflare
Amazon Web Services
Google Tag Manager
Ruby
Cloudinary
GitHub
Tailwind CSS

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