Last updated 10-01-2024
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Pulse Hero
With Pulse Hero, you can easily automate feedback collection. If users are unhappy, the app prompts them to suggest improvements. If they are satisfied, it encourages them to write a review or a testimonial. This not only helps in improving your SaaS platform but also in convincing prospects with authentic testimonials.
The app works by showing a pop-up to users at AI-predicted optimal times. Users are asked to rate their experience, and based on their responses, they can provide additional feedback or write testimonials. You can also incentivize them with rewards or propose a call to action.
Developed through a collaborative effort by iLathys and Movosoft, Pulse Hero leverages years of SaaS development experience to offer a fully-automated, non-intrusive solution for feedback collection.
Pulse: Know exactly how your users feel about your app.
Features: Discover what features to build next based on user feedback.
Testimonials: Easily collect testimonials to help convince prospects.
Reviews: Gather positive reviews for platforms like G2 and Capterra.
Incentives: Invite or incentivize users to leave reviews with rewards or calls to action.
1) How can Pulse Hero help me reduce churn?
By obtaining feedback from your users regularly on how they feel about your SaaS application, you can better identify the main reasons for canceled subscriptions and improve on these areas.
2) Is there a minimum duration of commitment to use Pulse Hero?
No, you can cancel, downgrade or upgrade any time.
3) Does Pulse Hero work on mobile apps?
At the moment, Pulse Hero is tailored for web-based SaaS applications.
4) Does Pulse Hero work in any language?
Yes, you can customize the text appearing in the pop-up.
5) Will I annoy my users if I make the rating mandatory for the users?
You can decide to make it mandatory or not. By making it mandatory, you will be able to collect more feedback. It takes merely a few seconds for users to answer and close the pop-up. This ensures that any inconvenience/irritation is avoided.