Last updated 07-28-2026
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Sensay
Sensay captures and preserves critical knowledge from employees who are leaving an organization. It uses an AI interviewer named Sophia to conduct natural, conversational interviews that uncover tacit knowledge and role-specific insights. This information is then combined with documents and links to create a structured, searchable knowledge base.
What sets Sensay apart is its ability to transform offboarding into a growth opportunity by enabling instant access to preserved knowledge through chatbots integrated with Slack, Microsoft Teams, and web interfaces. Unlike traditional offboarding methods that rely on rushed handover documents, Sensay offers a more thorough and interactive approach to knowledge transfer.
The platform emphasizes strong security with AES-256 encryption and role-based access controls to protect sensitive data. Organizations can quickly set up Sensay and start capturing knowledge within days, while admin tools allow customization of interview questions and real-time tracking of offboarding progress. This makes Sensay a comprehensive solution for HR teams and knowledge managers aiming to reduce knowledge loss and accelerate onboarding.
🗣️ AI Interviewer Sophia conducts natural conversations to capture deep employee knowledge
📚 Combines interview responses with documents and links to build a structured knowledge base
💬 Instant access to knowledge via chatbots integrated with Slack, Teams, and web interfaces
🔒 Strong security with AES-256 encryption and role-based access controls to protect sensitive data
📊 Admin dashboard tracks offboarding progress and allows customization of interview questions
⚡ Quick setup enables first AI interview within two days
💰 Pricing starts at $500 per knowledge base per year
Captures tacit knowledge through natural AI interviews
Integrates documents and links into a searchable knowledge base
Provides instant access to knowledge via popular chat platforms
Strong focus on privacy and data security
Quick setup and easy administration for offboarding management
Pricing starts at $500 per knowledge base per year, which may be costly for smaller teams
Custom plans require direct sales contact, which may delay onboarding for complex needs
How does Sensay capture knowledge from departing employees?
Sensay uses an AI interviewer named Sophia to conduct conversational interviews that help employees share their tacit knowledge naturally, capturing details about their roles and processes.
Can Sensay integrate with communication tools my team already uses?
Yes, Sensay integrates with Slack, Microsoft Teams, and web interfaces, allowing your team to query the knowledge base instantly through familiar chat platforms.
How secure is the knowledge stored in Sensay?
Sensay employs AES-256 encryption at rest, TLS encryption in transit, and strict role-based access controls to ensure your sensitive knowledge remains protected.
How quickly can my organization start using Sensay?
Sensay can be set up in minutes, and your first AI interview can be conducted within two days, enabling rapid knowledge capture.
What kind of support does Sensay offer for managing offboarding?
Sensay provides an admin dashboard to track offboarding progress in real time and tools to customize interview questions to fit your organization's needs.
Does Sensay help with onboarding new employees?
Yes, by preserving departing employees' knowledge, Sensay accelerates onboarding for replacements, making it faster and more effective.
Is Sensay suitable for large organizations with complex knowledge needs?
Sensay offers custom plans designed for managing multiple transitions, M&A integrations, and continuous knowledge capture across large organizations.