最后更新 08-09-2026
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echowin
echowin 让你无需训练自己的模型或运行电话基础设施，即可构建可接听电话、预约、查询库存并转接紧急请求的 AI 电话与聊天代理。你只需用纯英文描述行为，附上来自网站或文档的知识，便可在同一工作空间内将同一代理部署到电话线路、网页聊天及 WhatsApp 上。
语音代理构建者通常需将大语言模型、呼叫路由与分析分别拼接。echowin 则将指令、工具接线、工作流、对话日志与 Business Compass 智能集成于单一产品，采用按量付费的语音费率，并提供可选的分钟包。Jiffy Lube 等品牌的运营商会运行轮胎报价代理，在报价前调取库存，这是多数通用聊天机器人平台需自行编码的工作流。
客户支持团队、接待员、代理机构与运营商是核心用户，他们需要在非工作时间提供服务。该平台支持 100 余种语言、无限并行呼叫、实时转写、情绪追踪，并提供 REST API 访问，集成数千个工具，助力团队在无需扩招的情况下实现电话与聊天支持。
免费套餐即享5美元信用额，平台费用0美元且功能无限制
语音通话0.20美元/分钟，聊天0.03美元/分钟，每个电话号码10美元/月
在同一工作空间中于电话、网页聊天和WhatsApp上部署同一代理
Business Compass将通话记录转化为趋势、异常和收入信号
语音分钟包从45美元（250分钟）起，大套餐降至0.14美元/分钟
支持100+种语言，并发通话无限制，平均响应时间1.2秒
8000+集成、Webhooks和完整REST API访问，文档位于echo.win
免费套餐即享完整平台功能，无功能屏蔽
单一工作空间即可部署电话、聊天和WhatsApp
代理指令采用简明英语，支持工具与工作流接线
所有套餐均包含Business Compass分析功能
按使用量付费，可选语音分钟包享折扣
使用成本随通话分钟、聊天和电话号码数量增长
语音分钟包每个计费周期重置，不累积
HIPAA合规附加功能在个人账户中每月500美元
短信按每160字符段收费0.02美元
What is echowin?
echowin is a platform for building AI phone and chat agents that handle calls, texts, and chats from one workspace. You write instructions in plain English, connect tools and knowledge sources, then deploy agents on phone, web chat, and WhatsApp.
How much does echowin cost?
echowin starts free with $5 in credits and no platform fee. Production usage bills at $0.20 per voice minute, $0.03 per chat, and $10 per month per phone number, with optional minute bundles that lower per-minute rates.
Does echowin offer a free plan?
Yes. echowin gives every account $5 in starter credits with full platform access before you pay for minutes or numbers. You can build, test, and go live on credits first.
Which channels does echowin support?
echowin deploys agents on phone lines, website chat, WhatsApp, SMS, Discord, Slack, and embedded widgets. The same trained agent can run across those channels without rebuilding separate bots.
What is Business Compass on echowin?
Business Compass is echowin's analytics layer that tags conversations, surfaces trending questions, flags issues, and highlights revenue signals from call and chat logs. It is included with full platform access on every plan.
Does echowin support call transfers?
Yes. echowin agents can transfer calls to humans when workflows require escalation, and transferred portions of calls bill at half the standard per-minute rate on usage-based plans.