Cognigy

Cognigy

Empower your business with Generative & Conversational AI-powered customer service agents and experience the transformation in customer engagement. Our cutting-edge AI workforce is programmed to handle various customer communication channels, providing seamless support and enhancing customer experience.

With solutions tailor-made for Phone & Voice, Chat & Messaging, Agent Assist, and Sales & Marketing, your brand can provide round-the-clock assistance without compromising quality. These AI agents are fully pre-trained, integrate smoothly with top contact center platforms like Amazon Connect, Avaya, Genesys, and 8x8, and are designed to scale as your business requirements evolve.

Cognigy's recent $100 million Series C funding is earmarked for accelerating the development of this technology, promising an even more advanced AI workforce for the future. Embrace the revolution in customer service and take the first step towards an optimized, AI-powered contact center today.

Top Features:
  1. Meet Your AI Workforce: Introducing fully pre-trained AI agents to revolutionize customer engagement.

  2. AI Agents for Phone & Voice: Enhance your telephony with smart, responsive AI voice agents.

  3. AI Agents for Chat & Messaging: Deploy AI-backed agents to handle chat and messaging platforms efficiently.

  4. AI Agents for Agent Assist: Provide your customer service team with AI-powered assistance for improved resolution.

  5. AI Agents for Sales & Marketing: Leverage AI to automate and personalize sales and marketing efforts.

FAQs:

1) What are generative & conversational AI-powered customer service agents?

Generative & conversational AI-powered customer service agents are designed to assist businesses in handling customer inquiries through automated, intelligent responses.

2) How can I try the generative & conversational AI-powered customer service agents?

You can get a demo or try the AI-powered customer service agents for free to experience their capabilities firsthand.

3) What purpose does Cognigy's recent Series C funding serve?

Cognigy has raised $100 million in Series C funding to further develop and enhance the AI workforce of the future.

4) Which contact center platforms are compatible with the AI-powered customer service agents?

These AI-powered agents can be implemented on various contact center platforms including Amazon Connect, Avaya, Genesys, and 8x8.

5) How can I implement AI-powered customer service agents in my business?

To get started, you can request a demo or try the service for free through the website.

Pricing:

Freemium

Tags:

Generative AI
Conversational AI
Customer Service Agents
AI Workforce
Series C Funding
Customer Engagement
Pre-Trained AI Agents
Contact Center Platforms
Amazon Connect
Avaya
Genesys
8x8
Cognigy.AI

Tech used:

jQuery

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