Last updated 07-02-2026
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Hoory AI
Hoory AI is an all-in-one customer support platform that brings live chat, ticketing, chatbots, and phone support into a single dashboard. Teams can manage website widgets, email, WhatsApp, Telegram, Facebook Messenger, SMS, and other channels without switching between apps.
The platform centers on trainable assistants that handle routine inquiries on their own and hand off to human agents when needed. You can build rule-based chatbots with a visual flow editor, connect a help center as a knowledge source, and pick from LLM backends including GPT-4o, Gemini, and Claude. Multilingual text and audio support covers 120+ languages.
Hoory AI targets support teams at startups through larger businesses, with industry pages for banking, healthcare, retail, gaming, and real estate. Native iOS and Android apps let agents respond on the go. A 14-day free trial is available with no credit card required.
Omnichannel inbox unifies website chat, email, WhatsApp, Telegram, Facebook, SMS, and more in one dashboard
Trainable assistants with help center linking, document uploads, and LLM choice including GPT-4o, Gemini, and Claude
No-code chatbot builder with templates for lead gen, onboarding, NPS surveys, and custom conversation flows
Live chat widget with agent handover, canned responses, macros, and 24/7 assistant coverage after hours
Call center with business numbers, call transcription, summarization, and multilingual phone support
Wide channel coverage including chat, email, social, SMS, and phone in one inbox
Flexible assistant setup with multiple LLM backends and help center training
14-day free trial with no credit card required
Call center testing requires purchasing a business phone number during trial
AI conversation overage costs $0.40 per conversation after included plan credits
Is Hoory AI free to try?
Yes. Hoory AI offers a 14-day free trial with no credit card required. Paid plans start at $6 per user per month on the Personal tier.
What channels does Hoory AI support?
Hoory AI supports website live chat, email, WhatsApp, Telegram, Facebook Messenger, SMS, X, Line, phone calls, and API channels. All conversations can be managed from a single inbox.
What LLM models can Hoory AI assistants use?
Hoory AI lets you choose from GPT-4o, Gemini, Claude, or contact the team for a custom model. Assistants can be trained with plain text, rich text, documents, and linked help center articles.
Does Hoory AI have mobile apps?
Yes. Hoory AI offers native apps on the Apple App Store (Hoory Conversations) and Google Play, so agents can manage conversations from mobile devices.
How does Hoory AI pricing work for AI conversations?
Each plan includes a set number of AI conversation credits (50 to 300 depending on tier). After those credits are used, additional AI-handled conversations cost $0.40 each.