Last updated 08-12-2026
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Jurny
Jurny runs guest support and short-term rental operations through jOS, an AI-native hospitality platform powered by NIA, a network of intelligent agents. Its Unified AI Inbox pulls Airbnb, Vrbo, SMS, WhatsApp, and email into one thread where NIA auto-replies, routes urgency, and escalates edge cases to your team.
Legacy PMS tools bolt chatbots onto separate channel managers and inbox tabs. Jurny built NIA as multi-agent automation across messaging, reviews, upsells, calendars, and revenue tasks in one operating system, with a required jOS AI base plan and modular add-ons instead of a patchwork of third-party integrations.
Pricing starts at $19 per unit per month for jOS AI with a $400 monthly minimum, plus optional modules like the PMS add-on at $29 per unit, guest experience tools, smart device hub, guest screening, and pricing intelligence. Annual billing cuts listed prices by 30%.
Jurny fits short-term rental operators, boutique hotel teams, and property managers who need 24/7 guest support without hiring round-the-clock staff. Hosts use it to automate FAQs, manage reviews, sync OTAs, and keep guest conversations in one place.
jOS AI base plan starts at $19 per unit per month with a $400 monthly minimum
Unified AI Inbox aggregates Airbnb, Vrbo, SMS, WhatsApp, and email messages
NIA auto-replies handle about 90% of routine guest questions on the inbox page
PMS add-on costs $29 per unit per month with 95+ OTA connections
AI Review Manager responds to guest reviews automatically across channels
Multi-Calendar syncs major OTAs to prevent double bookings
Annual billing saves 30% on listed jOS AI and add-on prices
NIA agents automate guest replies, reviews, and upsells inside one jOS stack.
Unified inbox covers Airbnb, Vrbo, SMS, WhatsApp, and email without tab switching.
Modular pricing lets operators start on jOS AI and add PMS or guest experience modules later.
Annual billing discounts cut listed per-unit prices by 30%.
jOS AI carries a $400 monthly minimum regardless of small portfolio sizes.
Full PMS, device, screening, and pricing modules add separate per-unit fees on top of the base plan.
Demo-led sales flow may be required before understanding total cost for larger portfolios.
What is Jurny?
Jurny is an AI-native hospitality operating system for short-term rentals and boutique hotels. Its jOS platform uses NIA intelligent agents to automate guest messaging, reviews, upsells, and property operations from one stack.
How much does Jurny cost?
Jurny lists jOS AI at $19 per unit per month, or about $13.30 with annual billing, with a $400 monthly minimum. Add-ons such as the PMS module, guest experience, device hub, screening, and pricing intelligence carry separate per-unit prices.
What does Jurny's Unified AI Inbox do?
Jurny's Unified AI Inbox centralizes guest messages from Airbnb, Booking.com, SMS, WhatsApp, email, and direct bookings. NIA auto-replies to FAQs, tags urgency, and escalates threads that need a human teammate.
Does Jurny integrate with Airbnb and Vrbo?
Yes. Jurny includes Airbnb and Vrbo integration on the jOS AI plan and connects to 95+ OTAs on the PMS add-on. Channel manager and reservation tools sync availability and rates across platforms.
What is NIA at Jurny?
NIA is Jurny's Network of Intelligent Agents that powers auto-replies, review responses, upsells, copilot commands, and operational workflows. The company page says NIA automates up to 90% of back-office hospitality operations.
Who should use Jurny?
Jurny targets short-term rental operators, boutique hotel owners, and hospitality portfolios that want automated guest support and centralized operations. It suits teams tired of juggling separate inbox, PMS, and pricing tools.