BrightBot

BrightBot

BrightBot was a customer support chatbot you could add to a website and train on your own text so it answered visitor questions in real time. The UK-based Bright team built an admin panel for feeding training content, monitoring conversations, and handing chats to human agents when needed. A free tier offered 100 training texts and 300 questions per month, with paid plans scaling from there.

BrightBot targeted small teams that wanted 24/7 website chat without staffing a live desk around the clock. The product emphasized quick setup, brand-matched widgets, and GPT-based natural language replies for routine queries.

The service shut down at the end of March 2024. brightbot.app now returns HTTP 503 errors, and Bright published guidance for customers moving to another chatbot provider. This listing is preserved for reference, but BrightBot is no longer available to sign up for.

Top Features:
  1. Website chatbot deployable in minutes with training on your own text

  2. Admin panel to monitor conversations and take over chats manually

  3. Free tier included 100 training texts and 300 questions per month

  4. Paid Growing plan listed at $49 per month before shutdown

  5. Brand customization to match website colors and tone

  6. Natural language replies powered by GPT-based models

Pros:
  1. Fast setup for adding a trained chat widget to a website

  2. Free tier let small teams test before paying

  3. Human takeover option for escalated conversations

  4. Admin panel for monitoring and customizing bot replies

Cons:
  1. Service shut down in March 2024 and is no longer available

  2. brightbot.app returns HTTP 503 with no working signup flow

  3. No migration path published on the live domain after shutdown

FAQs:

Is BrightBot still available?

No. BrightBot shut down at the end of March 2024, and brightbot.app now returns HTTP 503 errors. BrightBot is no longer accepting new signups or serving live chatbots.

What was BrightBot?

BrightBot was customer support chatbot software from Bright, a UK development company in Brighton. BrightBot let website owners train a chat widget on their content and automate routine visitor questions.

Why did BrightBot shut down?

Bright announced BrightBot would close at the end of March 2024 and published contact details for customers migrating to another provider. Public directory listings now describe BrightBot as a discontinued product.

What did BrightBot cost before shutdown?

BrightBot offered a free plan with 100 training texts and 300 questions monthly. BrightBot also listed a Growing paid plan at $49 per month before the service ended.

Can I still access BrightBot data?

No live BrightBot admin panel is reachable because brightbot.app returns server errors. Former customers were directed to contact Bright for help moving to a replacement chatbot provider.

Pricing:

Freemium

Tags:

Website Chatbot
GPT Chatbot
Live Chat
Small Business
Training Texts
Chat Widget
AI-Powered Chatbot
Customer Engagement

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