Last updated 08-09-2026
Category:
Reviews:
Join thousands of AI enthusiasts in the World of AI!
echowin
echowin lets you build AI phone and chat agents that answer calls, book appointments, check inventory, and transfer urgent requests without training your own models or running telephony infrastructure. You describe behavior in plain English, attach knowledge from your website or documents, then deploy the same agent on phone lines, web chat, and WhatsApp from one workspace.
Voice-agent builders often stitch together separate stacks for LLMs, call routing, and analytics. echowin bundles instructions, tool wiring, workflows, conversation logs, and Business Compass intelligence in a single product with pay-as-you-go voice rates and optional minute bundles. Operators at brands like Jiffy Lube run tire-quote agents that pull inventory before quoting, which is a workflow most generic chatbot platforms leave you to code yourself.
Customer support teams, receptionists, agencies, and operators who need after-hours coverage are the core audience. The platform advertises 100 plus languages, unlimited parallel calls, live transcripts, sentiment tracking, and REST API access with thousands of integrations for teams that want phone and chat support without hiring more headcount.
$5 in free credits with $0 platform fee and full feature access on the free tier
Pay-as-you-go voice at $0.20 per minute, chat at $0.03, and $10 per month per phone number
Deploy the same agent on phone, web chat, and WhatsApp from one workspace
Business Compass turns call transcripts into trends, anomalies, and revenue signals
Minute bundles from $45 for 250 minutes down to 14 cents per minute on the largest tier
100 plus languages with unlimited parallel calls and 1.2 second average response times
8000 plus integrations, webhooks, and full REST API access documented on echo.win
Full platform access on the free tier with no feature gating
Single workspace for phone, chat, and WhatsApp deployments
Plain-English agent instructions with tool and workflow wiring
Business Compass analytics included on all plans
Pay-as-you-go billing with optional minute bundles for discounts
Usage costs scale with minutes, chats, and phone numbers
Bundle minutes reset each billing cycle and do not roll over
HIPAA compliance add-on costs $500 per month on individual accounts
Outbound SMS bills at $0.02 per 160-character message part
What is echowin?
echowin is a platform for building AI phone and chat agents that handle calls, texts, and chats from one workspace. You write instructions in plain English, connect tools and knowledge sources, then deploy agents on phone, web chat, and WhatsApp.
How much does echowin cost?
echowin starts free with $5 in credits and no platform fee. Production usage bills at $0.20 per voice minute, $0.03 per chat, and $10 per month per phone number, with optional minute bundles that lower per-minute rates.
Does echowin offer a free plan?
Yes. echowin gives every account $5 in starter credits with full platform access before you pay for minutes or numbers. You can build, test, and go live on credits first.
Which channels does echowin support?
echowin deploys agents on phone lines, website chat, WhatsApp, SMS, Discord, Slack, and embedded widgets. The same trained agent can run across those channels without rebuilding separate bots.
What is Business Compass on echowin?
Business Compass is echowin's analytics layer that tags conversations, surfaces trending questions, flags issues, and highlights revenue signals from call and chat logs. It is included with full platform access on every plan.
Does echowin support call transfers?
Yes. echowin agents can transfer calls to humans when workflows require escalation, and transferred portions of calls bill at half the standard per-minute rate on usage-based plans.