Last updated 07-22-2026
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Faqbot
Faqbot is a customer support chatbot platform that turns FAQ content into automated messaging replies. The product is accessed through faqbot.co as FAQ-Bot, part of the Dstny Omnichannel messaging platform used by support teams to manage digital customer conversations.
Behind the login, teams get a setup workflow for importing FAQ data from files, bulk uploads, or individual URLs, then configuring bot behavior before going live. The inbox supports chat sessions with archive controls, agent status tracking, and a toggle that hands conversations from the bot to a human agent when needed.
Faqbot also connects to external channels and tools. The platform includes Facebook messaging support, Zapier workflow hooks, and Stripe-powered subscription billing for plan upgrades.
Import FAQ content from files, bulk uploads, or single URLs during setup
Omnichannel inbox with chat sessions, archiving, and agent status controls
Toggle bot-to-human handoff so agents can take over mid-conversation
Facebook messaging channel built into the chat workspace
Zapier flows and nodes for connecting Faqbot to other business tools
Stripe billing integration for subscription plan upgrades
Setup workflow supports importing FAQ content from files, bulk uploads, or URLs.
Built-in bot-to-human handoff lets agents take over chats without switching tools.
Zapier and Facebook channel support extend Faqbot beyond a standalone website widget.
faqbot.co currently shows a login portal with no public marketing or pricing pages.
Self-serve registration appears closed, with the register route returning an error page.
Public pricing is unavailable because the upgrade plans page returns a 404.
What is Faqbot?
Faqbot is a FAQ chatbot platform accessed at faqbot.co as FAQ-Bot. It runs inside Dstny Omnichannel, a messaging platform for managing customer support conversations across digital channels.
How do you set up Faqbot?
Faqbot provides an app setup workflow where teams import FAQ content from files, bulk uploads, or single URLs and configure bot settings before launch. Access requires signing in at faqbot.co.
Can Faqbot hand conversations to human agents?
Yes. Faqbot includes a toggle-control feature that lets support teams switch a chat session from the bot to a human agent. The inbox also tracks agent status and supports archiving conversations.
What channels does Faqbot support?
Faqbot is built into Dstny Omnichannel and includes Facebook messaging support within its chat interface. Teams manage sessions from a shared messaging inbox after logging in at faqbot.co.
Does Faqbot integrate with other tools?
Yes. Faqbot exposes Zapier flows and node endpoints for automation, and uses Stripe for subscription billing. These integrations are part of the logged-in Faqbot platform at faqbot.co.
Is Faqbot pricing publicly listed?
Faqbot does not currently publish pricing on faqbot.co. The site includes Stripe billing routes and upgrade plan paths, but the public pricing page returns a 404. Teams likely need an account or sales contact for current plan details.