Last updated 07-30-2026
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Inari
Inari pulls customer feedback from Slack, Gong, Intercom, CRM records, and uploaded docs, then clusters quotes into requests, defects, praises, and learnings you can tie to backlog items. Product and research teams use it to replace manual tagging in spreadsheets when they need cited themes from messy qualitative input.
General research tools store notes; Inari tries to close the loop between voice-of-customer data and backlog prioritization. The Growth plan syncs CRM fields such as ARR and pipeline stage into issue ranking, and the site claims teams save 32 hours per month on feedback synthesis while improving NPS by 2.4 points after fixing surfaced issues.
Product managers, UX researchers, and CX leaders use Inari to replace spreadsheet tagging with automated clustering, weekly TL;DR reports, and PRD drafts grounded in citations. Inari announced an acquisition by Amplitude, but signup and pricing remain live at app.useinari.com.
Startup plan includes 1,000 credits per month at $30 with unlimited seats
Growth plan includes 10,000 credits per month at $300 with Salesforce and HubSpot sync
Connects Slack, Gong, Intercom, Jira, Linear, Notion, and 5,000+ integrations
Auto-links customer quotes to insights with citation-backed clustering
Generates PRDs and backlog issues from tagged requests and defects
SOC 2 Type 2 compliance completed and in auditor observation period
Clusters messy qualitative feedback into cited insights without manual tagging
Unlimited seats on Startup and Growth plans reduce per-user SaaS creep
Syncs HubSpot and Salesforce revenue data into backlog prioritization
Supports Jira and Linear issue enrichment with linked customer quotes
SOC 2 Type 2 compliance work completed for security-conscious teams
Credit-based pricing can spike when ingesting large call transcripts
Enterprise pricing is contact-sales only with no public monthly rate
Acquisition by Amplitude may change roadmap and long-term standalone availability
Heavy reliance on third-party connectors means setup time for fragmented stacks
What is Inari used for?
Inari analyzes customer feedback from support tickets, sales calls, and CRM notes to surface product requests, defects, praises, and learnings. It clusters quotes into insights and can sync enriched issues back to Jira or Linear.
Is Inari free to try?
Yes. Inari offers a $0 Trial plan where you can upload CSV, PDF, and DOC files and generate an initial insight set. After onboarding, attaching payment details unlocks 500 credits to continue testing on your own data.
How does Inari pricing work?
Inari bills by credits tied to words processed in feedback. Startup is $30 per month for 1,000 credits, Growth is $300 per month for 10,000 credits, and extra credits cost $0.04 each. All listed plans include unlimited seats.
Which tools integrate with Inari?
Inari connects Slack, Gong, Intercom, Notion, Jira, Linear, HubSpot, and Salesforce on the Growth plan, plus CSV, PDF, and DOC uploads. The marketing site references 5,000+ available integrations overall.
Does Inari train on my data?
Inari states data is encrypted in transit and at rest with SOC 2 Type 2 controls in progress. The public FAQ addresses data safety directly, and enterprise customers can request personalized fine-tuned models on the Enterprise tier.
Was Inari acquired by Amplitude?
Yes. useinari.com displays an acquisition notice linking to a blog post about Amplitude buying Inari. The product website and app signup remain active while the integration roadmap evolves.