Last updated 08-11-2026
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Kotae
Kotae puts an AI chatbot on your website to handle front-line customer questions without a dedicated support team. You train it on your site content and uploaded files, customize the widget to match your brand, and publish it in three steps. Escalated conversations trigger notifications so you can step in when the bot cannot resolve an issue.
Most support chatbots target enterprises with ticketing systems and CRM integrations. Kotae focuses on small businesses that need FAQ coverage and inquiry trends without hiring support staff. It includes MCP and API hooks for custom workflows, plus a Pro + Voice tier with real-time voice chat that most basic chat widgets skip entirely.
Small business owners, solo operators, and lean teams use Kotae to answer repetitive questions, capture leads through built-in forms, and spot patterns in customer inquiries through the analytics dashboard. Every plan starts with a 30-day free trial that requires no credit card.
Starter plan at $19 per month includes 1,000 AI answers trained on your website and files
Pro plan at $37 per month adds escalations, lead-capture forms, and Facebook Messenger integration
Pro + Voice at $149 per month includes real-time voice chat with 8,000 answers per month
30-day free trial on any plan with no credit card required
Customize chatbot role, personality, language, and widget appearance to match your brand
MCP and API integrations for building custom support workflows
No credit card needed to start the 30-day trial on any plan.
Trains on your website content and uploaded files in three setup steps.
Pro + Voice tier adds real-time voice chat, uncommon at this price point.
Escalation notifications let you jump into conversations the bot cannot resolve.
MCP and API support for custom workflow integrations beyond the default widget.
Starter plan limits you to 1,000 answers per month and basic customization only.
Facebook Messenger and escalations require the $37 per month Pro plan.
Voice chat costs $149 per month on the Pro + Voice tier.
Built for small businesses without ticketing systems, so it may lack enterprise CRM depth.
What is Kotae?
Kotae is an AI chatbot that provides front-line customer support for businesses without dedicated support teams. Kotae trains on your website and files, answers FAQs on your site, and escalates conversations you need to handle personally.
Does Kotae offer a free trial?
Kotae offers a 30-day free trial on any plan with no credit card required. After the trial, paid plans start at $19 per month for the Starter tier with 1,000 answers per month.
How much does Kotae cost?
Kotae Starter costs $19 per month for 1,000 answers. The Pro plan is $37 per month for 4,000 answers with escalations and Messenger integration. Pro + Voice is $149 per month for 8,000 answers with real-time voice chat.
Can Kotae connect to Facebook Messenger?
Facebook Messenger integration is available on Kotae's Pro plan and above. The Starter plan covers website chat only with basic customization and full conversation history.
Does Kotae support voice chat?
Real-time voice chat is available on Kotae's Pro + Voice plan at $149 per month. This tier includes everything in Pro plus voice-based customer interactions with an 8,000 answer monthly limit.
Who is Kotae built for?
Kotae targets fast-moving small business owners who need customer support coverage without hiring a dedicated team or buying a full ticketing system. It handles FAQs, inquiry trends, and lead capture from a single dashboard.