Last updated 07-03-2026
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MailAgent.ai
MailAgent.ai drafts customer email replies using a knowledge base built from your website, sent mail, and the edits you make over time. Incoming messages get read, matched against policies and live integration data, and turned into draft responses that land in your drafts folder for you to review before anything goes out.
The platform is being rebuilt ahead of a new launch, with a waitlist open on the homepage. The current marketing site walks through how drafts stay grounded in real business facts instead of invented answers, and how each sent reply feeds back into the knowledge base.
It fits support and operations teams that handle repetitive customer email in Microsoft 365 or Google Workspace and want draft help inside existing chat tools such as Slack, Microsoft Teams, and Nextcloud Talk.
Builds a knowledge base from your website and past customer conversations
Saves draft replies to your mailbox instead of sending automatically
Pulls live order, inventory, and CRM data through integrations before drafting
Notifies your team in Slack, Teams, or Nextcloud Talk when a draft is ready
Lets you refine a draft through chat before you hit send
Hosts and processes data in the EU on EU-owned infrastructure
Drafts stay in your control because replies are saved for review, not auto-sent.
Grounds answers in your website, inbox history, and connected business systems.
EU-hosted setup with GDPR-focused privacy language on the site.
The product is in a rebuild phase with waitlist signup rather than open self-serve access.
No public pricing page is available on the current site.
Does MailAgent.ai send emails automatically?
No. MailAgent.ai saves drafted replies in your drafts folder. You review, edit, or refine them before sending.
What does MailAgent.ai use to write accurate replies?
It builds a knowledge base from your website, sent folder, your draft edits, and connected tools such as order and inventory systems.
Which email and chat tools does MailAgent.ai support?
The site lists Microsoft 365, Google Workspace, Slack, Microsoft Teams, and Nextcloud Talk among supported integrations.
Is MailAgent.ai available to sign up for today?
The homepage says mailagent.ai is being rebuilt and invites visitors to join a waitlist for launch notification.
How does MailAgent.ai handle customer data?
MailAgent.ai states that account emails and knowledge base data stay private to your account, are not used to train shared models, and are processed under GDPR on EU-hosted infrastructure.