Last updated 08-13-2026
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Meya
Meya lets support teams build and launch custom conversational apps on web, mobile, and messaging channels. You write flows in BFML or Python, connect Zendesk, Salesforce, Twilio, and your own APIs, and ship a branded chat UI with Orb. The customer support platform includes a web console, visual flow editor, and one-click deployments.
Most chatbot builders offer drag-and-drop templates with fixed logic. Meya is built for developers who want event-driven architecture, unlimited custom components, and human-bot handoff without leaving their support stack. MeyaGPT adds a faster no-code path for ChatGPT bots, but the core Grid platform targets teams coding production workflows.
Support engineering teams at mid-size and enterprise companies use Meya to automate FAQs, onboarding, and ticket triage while routing complex cases to live agents. Agencies on the Partner plan resell bots to multiple clients with separate dev, staging, and production apps.
Dev plan includes 500 MAU per month with a 14-day free trial, no credit card required
Orb chat UI supports embed, chat, and headless modes across Android, iOS, and web
Write flows in BFML with Jinja2 templating or extend with Python 3 and async I/O
Integrates with Zendesk Support, Salesforce Live Agent, Twilio Flex, WhatsApp, and Front
Pro plan supports 5,000 MAU with shared Slack channel, pair programming, and 30-day log retention
Code flows in BFML or Python with a visual editor and in-browser console.
Orb UI white-labels into websites and mobile apps with dozens of widgets.
Integrates with major support desks and messaging channels out of the box.
Production apps require the Pro plan at $999 per month minimum.
Dev plan caps at 500 MAU with no production app slot.
Steeper learning curve than no-code-only chatbot tools.
Does Meya offer a free trial?
Yes. Meya offers a 14-day free trial on all plans with no credit card required. The trial includes the advanced mobile and web chat UI, unlimited custom flows and components, and access to the in-browser developer console with CLI access.
What programming languages does Meya support?
Meya lets you build conversational apps with BFML, a YAML-based flow language with Jinja2 templating, and Python 3 with async I/O. You can install Python packages, extend SDK element classes, and build custom integrations directly in the Meya console or a local IDE.
Which customer support platforms does Meya integrate with?
Meya connects to Zendesk Support, Zendesk Chat, Salesforce Live Agent, Twilio Flex, and Front for human-bot hybrid workflows. It also supports messaging channels including WhatsApp, Facebook Messenger, Twitter, Twilio SMS, and Google Assistant.
What is Orb on Meya?
Orb is Meya's white-labeled chat UI that embeds on websites and mobile apps. It offers embed, chat, and headless modes with widgets like buttons, markdown text, multiple choice, and full-featured tiles, so teams can match their existing product design.
How does Meya pricing work for monthly active users?
Meya bills by MAU, defined as the greater of unique monthly active users or total events divided by 200. The Dev plan includes 500 MAU, Pro includes 5,000 MAU, and Partner includes 15,000 MAU, with volume overage rates starting at $0.20 per MAU on Dev.
What is MeyaGPT?
MeyaGPT is Meya's no-code product for launching a ChatGPT-powered bot on a website or app in minutes. It crawls your sitemap or website, connects to data sources, and supports human-in-the-loop handoff to Zendesk and Salesforce, with pricing starting at $99 per month.