Moveo.AI

Moveo.AI

Moveo.AI deploys customer support AI agents with shared memory across voice, chat, email, WhatsApp, and SMS so each conversation picks up where the last one left off. The platform targets banks, utilities, iGaming operators, and collection teams that need compliant automation across channels without ripping out Zendesk, Intercom, or their CRM. Fortune 500 customers like Alpha Bank and Betano use it for customer-to-cash workflows from service through collections.

Most chatbot vendors treat each ticket as a fresh start and charge per resolution. Moveo keeps context across handoffs, offers private LLM deployment and on-premise options, and bills by meaningful conversations rather than every bot reply. Customer stories cite up to 75% call center cost reduction, 90% automation rates, and 19x ROI on utility collections.

Pro plans include 100 meaningful conversations per month with two AI agents, Growth raises that to 1,000 with five agents and onboarding support, and Enterprise adds private deployment with 10,000 monthly conversations and a dedicated success manager. Setup runs through a no-code builder, Auto Builder templates, and native connectors to Zendesk, Intercom, Front, and WhatsApp.

Top Features:
  1. Shared customer memory persists across web chat, voice, WhatsApp, SMS, and email channels

  2. Pro plan includes 100 meaningful conversations per month with 2 AI agents and 2 collaborator seats

  3. Growth plan scales to 1,000 monthly conversations, 5 agents, and 90-day analytics retention

  4. Enterprise tier supports private deployment, 10,000 conversations, and 180-day analytics

  5. Native integrations with Zendesk, Intercom, Front, WhatsApp, and Sunshine Conversations

  6. No-code builder plus Auto Builder templates for banking, utilities, iGaming, and collections

Pros:
  1. Customer memory persists across voice, chat, email, and WhatsApp

  2. Bills by meaningful conversations instead of per-resolution fees

  3. Private LLM and on-premise deployment for regulated industries

  4. Pre-built templates for banking, utilities, and collections workflows

  5. Native Zendesk, Intercom, and WhatsApp connectors

Cons:
  1. Public pricing requires a sales conversation; no self-serve dollar amounts listed

  2. Lower tiers cap meaningful conversations at 100 to 1,000 per month

  3. Extra live-agent seats cost $40 per user on higher plans

FAQs:

What channels does Moveo.AI support?

Moveo.AI runs across web chat, voice and phone, WhatsApp, SMS, email, tickets, and in-app self-service. The same agent memory follows customers across every channel without manual handoffs.

Which industries does Moveo.AI target?

Moveo.AI builds agents for banking, fintech, utilities, insurance, iGaming, auto loans, collection agencies, telecom, and medical billing. Customer stories include Alpha Bank, Betano, and Enerwave.

How does Moveo.AI pricing work?

Moveo.AI bills by meaningful conversations rather than every bot message. Pro includes 100 per month, Growth includes 1,000, and Enterprise includes 10,000, with list pricing available through sales.

Can Moveo.AI deploy on private infrastructure?

Yes. Moveo.AI's Enterprise plan offers private deployment on your cloud or on-premise environments with data isolation, custom DPAs, and SLA uptime up to 99.9%.

Does Moveo.AI integrate with Zendesk?

Yes. Moveo.AI provides native Zendesk, Intercom, Front, and WhatsApp connectors plus an open API for CRM, ERP, and calendar systems without requiring a full migration.

What languages do Moveo.AI agents support?

Moveo.AI supports 100+ languages out of the box. Agents detect customer language automatically and can be tuned to match a brand's tone of voice.

How fast can teams launch Moveo.AI?

Moveo.AI advertises live deployments in days rather than quarters. The no-code interface, Auto Builder, and pre-built industry templates reduce setup time for enterprise teams.

Pricing:

Paid

Tags:

Agent Memory
Omnichannel Support
Debt Collection
No-Code Builder
Live Agent Handover
Private LLM
Zendesk Integration
WhatsApp Support

Tech used:

React
Framer Sites
Google Tag Manager
Google Fonts
Notion
GitHub

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