Last updated 07-30-2026
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Retellio
Retellio analyzes recorded customer conversations from Gong, Zoom, and other call tools, then pushes distilled insights into Slack, workflows, and executive briefs. Product, sales, and customer success teams use it to review thousands of calls without replaying every recording. The homepage positions it as AI agents that conduct deep research for product teams from existing call libraries.
Where Gong focuses on rep-level call review, Retellio filters calls with custom prompts, segments conversations, and routes selected snippets to leadership channels automatically. StackHawk's case study cites 5 to 6 hours saved weekly on call review and podcast-style recaps built around their own filter criteria. Early Risk Detection, Deal Intelligence, and Executive Briefs are separate modules rather than one generic transcript summary.
It is built for revenue leaders, product teams, and customer success managers who already record calls but need cross-account themes surfaced fast. Customers listed on the site include Macabacus, FactoryFix, StackHawk, Spellbook, eSkill, and Hearth, with demo-only onboarding through the Book a Demo flow.
Early Risk Detection flags churn and deal risk signals and routes them into Slack before they hit revenue numbers
Executive Briefs summarize the most important customer themes for leaders who cannot listen through hours of calls
Deal Intelligence analyzes every deal in real time to expose stalled deals, hidden risks, and missed commitments
Automated Workflows route insights to the right people, create tickets, and trigger actions without manual steps
Integrates with Gong, HubSpot, Zoom, Slack, and Salesforce for same-day setup from existing call stacks
SOC 2 Type II compliance with a public Trust Center at trust.retellio.com
Routes filtered call segments to Slack with custom prompts and automated workflows.
Integrates with Gong, HubSpot, Salesforce, Zoom, and Slack for same-day setup.
SOC 2 Type II compliance with a dedicated Trust Center.
No public pricing; teams must book a demo to buy.
Most value assumes you already record calls in Gong, Zoom, or similar tools.
Custom podcast recaps and prompts require upfront configuration time.
What is Retellio?
Retellio is a call intelligence platform that analyzes customer conversations from tools like Gong and Zoom. It turns recordings into Slack alerts, executive briefs, deal insights, and automated workflows for product and revenue teams.
What integrations does Retellio support?
Retellio integrates with Gong, HubSpot, Zoom, Slack, and Salesforce, plus additional tools listed as "+ more" on the homepage. The site says teams can connect, configure, and start receiving insights in a single day.
How does Retellio deliver insights?
Retellio filters and segments calls with custom prompts, then routes summaries into Slack channels, executive briefs, and automated workflows. StackHawk's case study reports key call segments posting to Slack immediately after ingestion.
Is Retellio SOC 2 compliant?
Yes. Retellio advertises SOC 2 Type II compliance on its homepage and security page, with a Trust Center at trust.retellio.com. The platform encrypts data in transit with TLS 1.2+ and at rest.
Who uses Retellio?
Retellio lists customers including Macabacus, FactoryFix, StackHawk, Spellbook, eSkill, and Hearth. Case studies highlight revenue leaders, finance VPs, and chiefs of staff who need faster visibility into sales and success calls.
How do I contact Retellio?
You can email Retellio at [email protected] or book a demo from the homepage. The contact page lists that address as the primary way to reach the team.