Last updated 07-27-2026
Category:
Reviews:
Join thousands of AI enthusiasts in the World of AI!
tawk.to
tawk.to provides a comprehensive platform for businesses to communicate with their customers through live chat, ticketing, a knowledge base, CRM, and chat pages all in one place. It enables real-time interaction and efficient management of customer support and engagement.
What distinguishes tawk.to from other solutions is its completely free offering with no limits on the number of agents, chat volume, or websites. It also includes AI Assist, an AI-powered chatbot based on ChatGPT technology, at no additional cost, allowing businesses to automate responses and enhance customer engagement.
The platform supports additional communication methods such as video, voice, and screen sharing through paid add-ons. It offers extensive customization options for the chat widget to align with brand identity and is hosted on Google Cloud with a globally distributed architecture to ensure fast and reliable message delivery.
tawk.to also provides optional services to hire professional chat agents and virtual assistants for businesses seeking outsourced support. The company prioritizes privacy, data security, and an ad-free experience, making it a trusted choice for millions of users worldwide.
Designed to scale with businesses of all sizes, tawk.to delivers a secure, feature-rich customer communication tool without hidden fees or usage limits.
Unlimited agents and chats with no volume limits - Scale your support without extra cost
AI Assist chatbot powered by ChatGPT - Automate responses and engage customers 24/7
Customizable chat widget - Match your brand with colors, size, position, and language
Integrated CRM and ticketing system - Manage customer data and support requests in one place
Video, voice, and screen sharing add-on - Enhance communication beyond text chat
Truly free with no limits on agents or chat volume
Includes AI-powered chatbot for automated responses
Comprehensive suite combining live chat, CRM, ticketing, and knowledge base
Supports video, voice, and screen sharing add-ons
Strong focus on data security and privacy without ads
No self-hosted or on-premise deployment option
Advanced features like video and voice require paid add-ons
Hiring professional chat agents or virtual assistants incurs additional cost
How many agents can I add to tawk.to?
You can add unlimited agents to your tawk.to account. Each agent has their own login and can manage chats independently.
Is tawk.to really free to use?
Yes, tawk.to is 100% free to use with no limits on agents, chat volume, or websites. Optional paid services include removing branding and hiring chat agents.
Can I use AI to automate chat responses?
Yes, tawk.to offers AI Assist, an AI-powered chatbot that can automatically respond to customer chats and improve engagement.
Does tawk.to support video and voice chat?
Yes, tawk.to supports video, voice, and screen sharing as an add-on feature available for purchase.
Is my customer data secure with tawk.to?
tawk.to uses SHA-256 Secure Socket Layer encryption and stores data on encrypted servers to ensure privacy and security.
Are there any ads in the tawk.to software?
No, tawk.to does not display ads or sell your data. The platform is ad-free to provide a clean user experience.
Can I customize the chat widget to match my website?
Yes, tawk.to allows you to customize the chat widget's colors, size, position, language, and messages to fit your brand.