Troof

Troof is an AI-powered platform that helps businesses collect, manage, and analyze online reviews, testimonials, and customer feedback all in one place. It focuses on increasing positive reviews while keeping negative feedback private, giving companies control over their online reputation. The platform uses AI to generate actionable insights from customer responses, helping businesses understand what customers love and where improvements are needed without manually reading every comment.

Troof supports creating custom feedback forms and surveys that encourage customer responses and provide deep insights through AI analysis. It also offers AI-generated personalized replies to customer reviews, saving time and protecting reputation by responding promptly and thoughtfully. Users can showcase testimonials on websites and social media using easy-to-create widgets and downloadable video content.

The tool integrates with major review sites like Google, Trustpilot, Yelp, and Booking.com, consolidating all reviews into a single dashboard for easier management. Troof’s AI continuously learns from new feedback to provide up-to-date insights and recommendations, enabling businesses to track progress and make informed decisions.

Troof is designed for a wide range of users including agencies offering white-label reputation management, e-commerce brands aiming to boost conversions, local businesses seeking to attract customers with positive social proof, and service providers looking to turn feedback into referrals. The platform requires no credit card to start, making it accessible for businesses to begin managing their reputation quickly.

Technically, Troof operates as a cloud-based web application that automates review routing by sending positive reviews to public channels and negative ones to private inboxes. Its AI-powered analysis and response system streamline reputation management, helping businesses protect and grow their online presence efficiently.