Last updated 08-09-2026
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waanee.ai
Waanee.ai is contact center software built around voice and chat conversations for sales and support teams. It bundles virtual assistants, live agent coaching, post-call QA, knowledge search, and an optional cloud dialer so operations can run self-service, live sales calls, and compliance audits without juggling separate vendors.
Most dialers and QA tools cover one slice of the call path. Waanee.ai stitches Owlexa virtual agents, Agent O live assist with upsell signals, and post-call intelligence that audits every recording into one pipeline. The trade-off is breadth over a narrow point tool, and rollout happens through demo requests rather than a public self-serve checkout.
Contact center leaders, sales ops teams, and BFSI compliance groups adopt waanee.ai when they want tighter handoffs between IVR, agent desks, and QA review. Operations managers use it to cut average handle time and onboarding cycles, while sales teams lean on real-time cross-sell prompts during live calls.
Owlexa virtual assistants support 32+ languages for customer and employee self-service
Agent O live assist targets 20% lower average handle time and 20% higher first call resolution
Post-call intelligence audits 100% of calls using Deepgram, Whisper, Google, and other transcribers
Waanee CX cloud dialer runs predictive, progressive, and click-to-call modes from a built-in CRM
Knowledge AI connects RAG and Graph RAG with chat, voice search, and real-time API webhooks
Post-call transcription covers 60+ languages across voice and chat conversations
Covers virtual agents, live assist, and post-call QA in one platform instead of three separate vendors.
Post-call module aggregates Deepgram, AssemblyAI, Amazon Transcribe, Google, and Whisper transcribers.
Agent O integrates with CRM and dialer backends through real-time APIs during active calls.
Industry templates span banking, insurance, healthcare, retail, travel, and real estate on Owlexa.
No public pricing or self-serve signup; access runs through demo requests and sales conversations.
Full cloud telephony and CRM dialer features add setup overhead if you only need chat or email QA.
Detailed product configuration requires working with the waanee.ai team rather than a sandbox trial.
What is waanee.ai?
Waanee.ai is a contact center platform that combines Owlexa virtual assistants, Agent O live agent assist, post-call QA, and optional Waanee CX cloud telephony. Teams use it to run sales and support conversations with automated audits and real-time coaching.
How does waanee.ai Agent O help sales teams?
Waanee.ai Agent O listens during live calls and surfaces upsell and cross-sell signals from configurable LLMs. It also pulls CRM data through real-time APIs, offers script guidance, and auto-summarizes conversations to cut after-call work.
Does waanee.ai offer a free plan?
Waanee.ai does not publish a free tier or self-serve signup. Its terms describe paid subscription access, and the site routes prospects through demo and contact forms rather than checkout pages with listed prices.
What languages does waanee.ai support?
Waanee.ai Owlexa lists 32+ languages for virtual assistants, while the homepage cites 57+ multilingual conversation options. The post-call intelligence module transcribes US English, Spanish, French, German, Hindi, and 60+ additional languages.
How does waanee.ai handle call quality audits?
Waanee.ai post-call intelligence runs automated QA on human and virtual agents with sentiment analytics, custom KPI signals, and LLM observability checks. It aggregates transcribers such as Deepgram, Assembly AI, Amazon Transcribe, Google, and Whisper.
What industries does waanee.ai target?
Waanee.ai Owlexa ships industry templates for banking and financial services, insurance, healthcare, retail, travel and hospitality, and real estate. Its blog and contact forms also highlight BFSI compliance, loan collection, and outbound sales use cases.